Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Sales and support staff can interact with customers in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help" button to chat without having to install any software. Some of our features are: session transcripts for future reference; team based support that allows one operator to call upon another for assistance or to transfer a session to another operator; canned replies for frequently asked questions; etc. You can implement your corporate instant messaging IM policies. Akeni Help Desk Assistant Enterprise IM is licensed as shareware, the cost of the registered verison is $799 and full size of the download is 10.59 MB. You may download a free version of Akeni Help Desk Assistant Enterprise IM by following download link at Free Download section of this page. Akeni Help Desk Assistant Enterprise IM is developed or distributed by Akeni and is listed under live hep live support live sales live chat crm instant messaging chat conference notification email server network akeni.
